Mint Talent

Client Service Manager at fast-growing Marketing Technology Company.

Sydney Permanent / Full Time

I am a Talent Consultant that is extremely passionate about enriching and empowering the lives of others by connecting people that share big ambitions, purpose and a social conscious. I have had the privilege of working across multiple disciplines and industries, with a career that spans across Recruitment, Account Management, Business Development, Sales, Executive Support, Project Management, Office Administration and Entrepreneurship. These roles have enabled me to become a better version of myself both professionally and personally.

Recruiter :
Leea Taylor

Leea Taylor
The Opportunity:
 
To manage a key portfolio of brands, developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. This is an ideal role for a detail-orientated self-starter who comes from a client service background within media, marketing or a SaaS business. The successful candidate will be passionate about technology, commercially aware and thrive in a fast-paced team environment.
 
Location: Sydney

Key Responsibilities:
 
Meet customer success outcomes by:
  • Managing a portfolio of clients and building a positive client experience, cross-selling and up-selling business offerings.
  • Influencing future lifetime value through higher product adoption, customer satisfaction and overall health scores.
  • Driving new business growth through greater advocacy and reference-ability.
Qualifications:
  • 2-4 years of experience in a client-servicing role.
  • A strong awareness of digital marketing, e-commerce, and marketing technology.
  • An empathy for customers and passion for revenue and growth.
  • Proficiency in MS Suite (Word, Excel, Powerpoint).
  • Positive personality and interested in e-Commerce.
The Company:
 
Sydney-based with a small team of high-performing and unique individuals who constantly drive each other to perform at the highest possible level. The company has built a technology platform that offers a full-managed service for online companies increase conversion rates and customer loyalty. Offering a great work-life balance, additional holidays and competitive salary, as well as dedicated time to community projects.
 
; marketing

Referral reward: $775

Marketing Technology > Customer Success Marketing Technology

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