Mint Talent

Product Support Specialist, Global Adtech Business

Sydney Permanent / Full Time

I am a Talent Consultant that is extremely passionate about enriching and empowering the lives of others by connecting people that share big ambitions, purpose and a social conscious. I have had the privilege of working across multiple disciplines and industries, with a career that spans across Recruitment, Account Management, Business Development, Sales, Executive Support, Project Management, Office Administration and Entrepreneurship. These roles have enabled me to become a better version of myself both professionally and personally.

Recruiter :
Leea Taylor

Leea Taylor
The Opportunity: To join this Global Adtech business as a Product Support Specialist to work as an internal partner to assist with client support across the Platform to drive success. Technical support experience is required for this role as well as well as someone who is a highly responsive with a sense of urgency and strong communication skills in this fast paced environment.
Location: Sydney.
Key Responsibilities:
  • Manage customer support cases daily - analyse, diagnose and resolve client platform issues.
  • Deeply understand the the platform and how clients can use this technology to drive revenue in their business.
  • You will hold strong communication, presentation and organisational skills.
  • This is an individual contributor role and requires well versed collaboration skills.
  • Analytical and problem-solving mentality.
  • Drive to always be learning new technologies, working in a fast-paced and dynamic environment.
  • Minimum 2-3 years Product or Technical Support.
  • Work autonomously and proactively achieve goals but also a team player!
  • Experience working with HTML, CSS, JavaScript, RESTFUL APIs and SQL preferred but not all a must.
  • Fluent in English.
The Company
An industry leader in the Adtech world that has bought together a diverse group of problem solvers with boundless technical curiosity!

Referral reward: $750

Advertising Technology > Account management Advertising Technology

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