Mint Talent

Senior Technical Client Services Manager / Ad Operations

Sydney Permanent / Full Time

I am a Talent Consultant that is extremely passionate about enriching and empowering the lives of others by connecting people that share big ambitions, purpose and a social conscious. I have had the privilege of working across multiple disciplines and industries, with a career that spans across Recruitment, Account Management, Business Development, Sales, Executive Support, Project Management, Office Administration and Entrepreneurship. These roles have enabled me to become a better version of myself both professionally and personally.

Recruiter :
Leea Taylor

Leea Taylor
The Opportunity: This is fantastic opportunity to join a world-leading Advertising Technology company as a Technical Client Services Manager. You will be responsible for managing and solving technical queries such as Ad delivery and trafficking, investigations and issues. Growing long term publisher  client relationships with Fortune 500 companies across AUNZ. If you are excited by technology and your strengths are in your technical skill set, maintaining client relationships and collaborating effectively within cross-functional teams then this job is for you...

Location: Sydney
Key Responsibilities:
  • Tag and action implementation concerns, issues related to reporting and data feeds.
  • Reviewing and collating performance data on request to ensure proper implementation, delivery & ultimately improving client performance.
  • Ability to extract data that is not accessible via the platform but that is easy to pull from CRM.
  • 2-5 years experience in first level support.
  • A history of customer support and helping them achieve their desired outcomes; ideally in ad ops, technical services, or business operations/program management capacity.
  • Bachelor's degree or equivalent.
  • Proven success in addressing and solving technical issues.
  • Demonstrated ability to successfully communicate, present and advise clients through excellent written, verbal and listening skills.
  • Proficiency in Excel, SQL, and/or JavaScript.
The Company
An industry leader in the Adtech world, which product suite drives quality advertising media. An equal opportunity employer.  Global offices across 12+ countries.

Referral reward: $800

Advertising Technology > Account management Advertising Technology

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